Contact Us

Purdue Pharma Headquarters in Stamford, Connecticut

Main Number: 203-588-8000

For medical questions or information on a Purdue product:

  • Call Medical Information: 888-726-7535 and select option 1
  • If you are a healthcare professional in the United States or Puerto Rico and would like to submit a request to Medical Information, go to Ask Purdue Medical
  • If you are a patient or caregiver and would like to submit a question to Medical Information, go to Ask Purdue Medical

To report adverse events from a Purdue product:

  • Click here to report online
  • Call Drug Safety & Pharmacovigilance: 888-726-7535 and select option 2
  • Report a side effect from a Purdue product
  • Send an email to report an adverse or unwanted experience (side effect) associated with the use of a Purdue product to Drug Safety and Pharmacovigilance or AE Report to:

To report product quality complaints:

For Wholesalers, Distributors & Pharmacies

For information on order placement, returns and credits, or product availability:

Public Affairs and Media Relations203-588-7530

To report any suspected violations of ethics, law, or Purdue policy:

  • Call the Ethics & Compliance Hotline: 877-PURDUE1 (877-787-3831) toll-free, 24 hours a day
  • Callers may choose to remain anonymous and will be protected from retaliation in any form

For phone numbers of other Purdue locations, see Locations & Operations.

Privacy Policy Updates

Please read carefully the Purdue Pharma L.P. Privacy Policy (the “Privacy Policy”), which is part of the Purdue Pharma L.P. Terms and Conditions, before you access, download, or otherwise use any of our websites, related other parties’ websites, mobile applications, or any electronic service (collectively, the “Service”). This Privacy Policy describes the information collected through Your use of the Service, how we use it, how we share it, how we protect it, and the choices You can make about Your information.