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Contact Us

Main Operator: 203.588.8000

Medical Services – Product Inquiries: 888.726.7535, option #1

Purdue’s Medical Services department provides medical information regarding Purdue products.

Patient/Caregiver Inquiries:
If you are a patient or caregiver and would like to speak with a Medical Services professional about one of our products, please call 888.726.7535, option #1. If you would like to schedule a time for a Medical Services professional to call you regarding your question on a Purdue product, please click here.

Healthcare Professional Inquiries:
If you are a healthcare professional in the United States or Puerto Rico, please click here.

Drug Safety and Pharmacovigilance: 888.726.7535, option #2

To report side effects, contact Purdue’s Drug Safety and Pharmacovigilance department.

Product Monitoring: 888.726.7535, option #3

To report product quality complaints, contact Purdue’s Product Monitoring department.

Customer Service: 800.877.5666

Wholesalers, distributors, and pharmacies seeking information on order placement, returns and credits, as well as product availability may contact Purdue’s Customer Service department.

Public Affairs/Media Relations: 203.588.8069

Licensing & Business Development: 203.588.7293

Ethics and Compliance Hotline: Call 1.877.PURDUE1 (or 1.877.787.3831) toll free, 24 hours a day, to report any suspected violations of ethics, law, or Purdue policy. Or contact Purdue’s Office of Compliance at 203.588.8288. Callers may choose to remain anonymous and will be protected from retaliation in any form.

For phone numbers of other Purdue locations, see Operations.

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