Contact Us

Purdue Pharma Headquarters in Stamford, Connecticut

Main Operator: 203‑588‑8000

Medical Services: 888‑726‑7535 and select option 1

Purdue’s Medical Services department provides medical information regarding Purdue products

• For product inquiries: call 888‑726‑7535 and select option 1

For Patients & Caregivers

• If you would like to speak with a Medical Services professional about a Purdue medicine: call 888‑726‑7535 and select option 1
• You can also schedule a phone call from a Medical Services healthcare professional

For Healthcare Professionals

• If you are a healthcare professional in the United States or Puerto Rico, go to Ask Medical Services or call 888‑726‑7535 and select option 1

To report adverse events from a Purdue medical product:

• Call Drug Safety & Pharmacovigilance: 888‑726‑7535 and select option 2
• Report a side effect from a Purdue medicine

To report product quality complaints:

• Call Product Monitoring: 888‑726‑7535 and select option 3

For Wholesalers, Distributors & Pharmacies

For information on order placement, returns and credits, or product availability:

• Call Customer Service: 800‑877‑5666

Public Affairs and Media Relations: 203‑588‑7530

Licensing & Business Development: email partnering1@pharma.com

To report any suspected violations of ethics, law, or Purdue policy:

• Call the Ethics & Compliance Hotline: 877‑PURDUE1 (877‑787‑3831) toll‑free, 24 hours a day
• Callers may choose to remain anonymous and will be protected from retaliation in any form

For phone numbers of other Purdue locations, see Locations & Operations.